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CALL US TODAY! (707) 544-7355

LEAVE US A REVIEW

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CALL US TODAY! (707) 544-7355

Bill's Lock & Safe Service

License No.: 768198 | Seniors and Active-Duty Military Discounts Available!

Bill's Lock & Safe Service

License No.: 768198 | Seniors and Active-Duty Military Discounts Available!


Faq

Frequently Asked Questions

Key Duplication — Santa Rosa, CA — Santa Rosa, CA
  • Q: My key says "Do Not Duplicate." How do I get more keys made?

    A: In most cases, we only need written permission on company letterhead stationery, authorizing bearer to have them duplicated (more info).

  • Q: What does re-key my locks mean?

    A: Re-key means to replace the internal components of the cylinder, so they correspond to a new key. We do not replace the lock.

  • Q: Can I key all my locks alike?

    A: If you can insert one of your keys into all of your locks, then in most cases, we can key them alike.

  • Q: Is it better to buy new locks or re-key?

    A: If your hardware is functioning properly, but a key has been compromised, it is usually more cost effective to re-key rather than replace.

  • Q: Does the stamping of "Do Not Duplicate" on my keys guarantee my keys will not be cut without my authorization?

    A: No. The only way to guarantee unauthorized duplication is to purchase a restricted key system (more info).

  • Q: I have to wiggle, shake or pull my key out a little before it turns, do I need new locks?

    A: Not always. More often than not, repinning the lock and or cutting a new key by code will solve the problem.

  • Q: My car key is very worn and does not work well. I had a duplicate made and it does not work at all. Now what do I do?

    A: Duplicating a key is just that, a very similar copy of your key. Extremely worn keys cannot be duplicated effectively. We must decode your key and bring it back to factory specifications.

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